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Why use telehealth?

Telehealth services are consultations between a health or medical practitioner and a patient, conducted on the phone or via a video call rather than in person. Telehealth is being used successfully throughout the world, and proving to be a simple, cost effective and time-saving way for patients to connect with a GP, especially during this coronavirus pandemic where we are being asked to stay home and minimise social interaction.

Phone or video consultations can be very useful in situations where in-person assessment or treatment is not required. For those with limited mobility or remotely located, it can be much more efficient than attending a clinic.

Jenn

How does it work?

Call us on 1300 COVID19 (1300 268 4319)

We will make an appointment with your preferred GP or the next available telehealth appointment. At the appointed time, our GP will contact you via your preferred phone number and will initiate a voice or video call depending upon your preference and your device capability.

Stethoscope

How does payment work?

At present, due to the Coronavirus pandemic and the need to minimise physical contact, all telehealth consultations will be bulk billed and fully funded by Medicare.

Mehdi

Is a telehealth consultation right for me?

We are now offering telehealth phone consultations with all of our trusted, local GPs and we are working to increase availability of our telehealth service as the need arises.

Some health and medical needs will require a face to face consultation with your doctor. If you’re not sure if this is the case for you, please contact us on 1800 ATTICUS (1800 288 4287) to discuss your needs.